The Triumph Dolomite Club - Discussion Forum

The Number One Club for owners of Triumph's range of small saloons from the 1960s and 1970s.
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PostPosted: Wed Nov 02, 2016 11:19 am 
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Location: Caithness, Scotland
I have a question about transferring money from Paypal to my bank account…

Currently I have a balance of £60 but when I try to transfer this to my bank account, it says the minimum I can transfer is £90!

I don't use Paypal much and have never seen this before.
In fact I think I have only ever once transferred more than £90!
There is no mention of such a minimum on the Paypal website as far as I can determine?

Any ideas please?
I could try transferring £30 into my Paypal account to see if it will let me release funds :shock: ?


thanks,


Ian.


PS From the Paypal website:
Withdrawal/Redemption Limits. You agree to comply with our requests to verify your identity before we redeem E-money to you to allow us to reduce the risk of fraud or to otherwise comply with our anti-money laundering or other legal obligations. You can view your periodic withdrawal limits, if any, by logging into your Account and clicking on the “View Limits” link on the “Account Overview.” We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the amount of money you can withdraw through our Service.
There is no Account Overview on my account, just a summary.

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PostPosted: Wed Nov 02, 2016 12:04 pm 
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Never had problem with smaller amounts, just logged in and it says my minimum transfer amount is 1p!

I'd recommend that you login and use the helpline number with code https://www.paypal.com/gb/selfhelp/contact/call

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Current fleet: '75 Sprint, '73 1850, Daihatsu Fourtrak, Honda CG125, Yamaha Fazer 600, Shetland 570 (yes it's a boat!)

Past fleet: Triumph 2000, Lancia Beta Coupe, BL Mini Clubman, Austin Metro, Vauxhall Cavalier MK1 & MK2, Renault 18 D, Rover 216 GSI, Honda Accord (most expensive car purchase, hated, made out of magnetic metal as only car I've ever been crashed into...4 times), BMW 318, Golf GTi MK3 16v x 3


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PostPosted: Wed Nov 02, 2016 12:55 pm 
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Location: Halifax, West Yorkshire
I had problems with my PayPal account being restricted. It took a while but it was finally sorted out. You need to get on to them and keep on until the problem is resolved.

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Toledo Man

West Yorkshire Area Organiser & forum moderator
Meetings take place on the first Wednesday of the month at 8.00pm at The Old Brickworks, Wakefield Road, Drighlington, Bradford, BD11 1EA

1972 Dolomite 1850 auto (NYE 751L - Now for sale)
2003 Volvo XC90 D5 SE (PX53 OVZ - The daily driver)
2009 Mercedes-Benz W204 C200 CDI Sport (BJ58 NCV - The 2nd car)
1991 Toyota Celica GT (J481 ONB - another project car)
Former stable of SAY 414M (1974 Toledo), GRH 244D (1966 1300fwd), CDB 324L (1973 1500fwd), GGN 573J (1971 1500fwd), DCP 625S (1977 Dolomite 1300) & LCG 367N (1975 Dolomite Sprint) plus 5 Acclaims and that's just the Triumphs!

Check my blog at http://triumphtoledo.blogspot.com
My YouTube Channel with a bit of Dolomite content.

"There is only one way to avoid criticsm: Do nothing, say nothing and BE nothing." Aristotle


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 Post subject: Okay
PostPosted: Wed Nov 02, 2016 2:06 pm 
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Location: Caithness, Scotland
Thanks for that.

I have phoned Paypal and eventually got through to an operator.
He informs me that they are aware of this problem so is going to email instructions
on how to get around this until Paypal rectify the fault.

I'll let you know how I get on.



Ian.

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 Post subject: Oh well....
PostPosted: Wed Nov 02, 2016 3:46 pm 
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No email.

Still cannot transfer the money :( .



Ian.

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 Post subject: Hmm.....
PostPosted: Wed Nov 02, 2016 5:03 pm 
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I have tried to make a formal complaint (via their website) about the service received and, would you believe it, they won't accept this email.


Not impressed.



Ian.

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PostPosted: Wed Nov 02, 2016 6:09 pm 
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Joined: Thu Sep 28, 2006 1:13 pm
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Location: Over here...can't you see me?
I just prefer not to use them any more.


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 Post subject: Okay…..
PostPosted: Thu Nov 03, 2016 9:56 am 
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Joined: Thu Aug 09, 2007 1:22 pm
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I phoned again today and spoke to a very helpful and honest lady….
Paypal don't know how long it will be before the problem is resolved :( but,
since this is hardly a satisfactory situation, she persevered and found two alternative ways,
the first of which worked :D .
This was to use their previous software. If that had not worked she would have transferred the money "manually"
(which takes "two or three working days" - same as card payments to over the counter retailers!)
The phone call lasted 23 minutes.




Ian.

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TDC Forum moderator
PLEASE help us to maintain a friendly forum,
either PM or use Report Post if you see anything you are unhappy with. Thanks.


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PostPosted: Thu Nov 03, 2016 1:03 pm 
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Future Club member hopefully!
Future Club member hopefully!
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Joined: Tue Oct 03, 2006 5:52 pm
Posts: 7566
Location: Halifax, West Yorkshire
Yeah, you do have to be persistent. It was only a problem for me because I buy stuff on eBay.

Glad you got it resolved.

_________________
Toledo Man

West Yorkshire Area Organiser & forum moderator
Meetings take place on the first Wednesday of the month at 8.00pm at The Old Brickworks, Wakefield Road, Drighlington, Bradford, BD11 1EA

1972 Dolomite 1850 auto (NYE 751L - Now for sale)
2003 Volvo XC90 D5 SE (PX53 OVZ - The daily driver)
2009 Mercedes-Benz W204 C200 CDI Sport (BJ58 NCV - The 2nd car)
1991 Toyota Celica GT (J481 ONB - another project car)
Former stable of SAY 414M (1974 Toledo), GRH 244D (1966 1300fwd), CDB 324L (1973 1500fwd), GGN 573J (1971 1500fwd), DCP 625S (1977 Dolomite 1300) & LCG 367N (1975 Dolomite Sprint) plus 5 Acclaims and that's just the Triumphs!

Check my blog at http://triumphtoledo.blogspot.com
My YouTube Channel with a bit of Dolomite content.

"There is only one way to avoid criticsm: Do nothing, say nothing and BE nothing." Aristotle


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 Post subject: Well I never……!
PostPosted: Fri Nov 04, 2016 4:28 pm 
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Joined: Thu Aug 09, 2007 1:22 pm
Posts: 6475
Location: Caithness, Scotland
:shock: Paypal sent me a survey to complete about service received.
I have answered it honestly.





Ian.

_________________
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PLEASE help us to maintain a friendly forum,
either PM or use Report Post if you see anything you are unhappy with. Thanks.


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