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Epson scanner won't work....

Posted: Tue Aug 08, 2017 4:34 pm
by sprint95m
I have an Epson V750 PRO scanner which is connected to an Apple iMac.
Today I upgraded to OS 10.12 Sierra but the existing epson driver doesn't work so I installed the latest version
but to no avail. Rather helpfully Epson don't accept phone calls and their "live help" is useless.

Any suggestions please?


Thanks,


Ian.

Aha....

Posted: Tue Aug 08, 2017 5:06 pm
by sprint95m
By luck rather than design,
I have found a solution....

go to Launchpad and click on the scanner icon (the original type)
and use it from the toolbar. (Move the new icon to trash).



Ian.

Re: Epson scanner won't work....

Posted: Tue Aug 08, 2017 6:07 pm
by xvivalve
This is the very reason I upgrade things as seldom as possible!

Apple used to be very good with backward compatibility, but they seem to have taken a leaf out of Microsoft 's book since OSX!

I'm still running 10.6 on one machine so that I can print on one of my printers; all the other machines will 'talk' to it, but the print shifts by 1/3 of the page so you get a wide margin one side and missing information on the other!ðŸ˜