UPS Warning

[trackerjack]

Someone sent me a Sprint cylinder head and when it so called arrived the box was empty.
UPS accepts that it was broken into whilst in their care but that there is no compensation for loss !!!!

Methinks that the extra you may pay to insure parts sent via UPS is literally fraud because whatever happens they would not pay.
Their staff are apparently allowed to plunder any package they see fit.I am going to enlist the help of Watchdog if they will take it up.

Contact UPS if you want to buy a very good head for your Sprint because they have a fresh stolen one somewhere.

[yorkshire_spam]

I think you should report it to the police.

[dollyman]

I have heard of this before with couriors Anything expensive or rare like your cyl head, i would have used parcel force. More expensive than a courior, but if anything happens? It is insured, i only had a problem once and recieved a cheque for the full amount.

Tony.

[trackerjack]

I think you should report it to the police.

It has been but the police are just a PR crowd these days.

[dollyman]

I think you should report it to the police.

It has been but the police are just a PR crowd these days.

If you told the police it was "racially motivated" The helicopter would have been up and every pcso in the land would have been on standby

Tony.

[80Sprint]

It's not the fault of the Police, it's those who allocate a useless budget and then waste it on some other even more useless project .

[Sundowner]

It's not the fault of the Police, it's those who allocate a useless budget and then waste it on some other even more useless project .

Its the same down here in the Antipodes
Rob

[xvivalve]

Interestingly, I send out a lot of stuff and now ONLY use UPS for anything larger than Royal Mail’s medium parcel size or over 2kg in weight.

ALL carriers now have a maximum standard insurance, usually £25; if the item is worth more than that you have to pay an additional premium. It is also necessary to check not only each carrier’s list of prohibited items, but also the ‘restricted’ items for which no insurance cover is offered at all. There are some revelations on both lists.

Sending something like a cylinder head, where the weight is likely to damage the packaging when handled, how it is wrapped is also important; parcels are handled not only by hand but also conveyor and other automatic distribution. If not wrapped robustly, something weighty could easily become detached from its packaging and I’m sure distribution centres have a small pile of items for which the destination is no longer apparent.

I have a carrier bag full of UPS receipts, and have only had the one problem, a small mirror (restricted item!) on a tracking device was broken. Don’t start me on ‘my Hermes’ or ‘YoDel’ though, there’s a pair of wheel arch repair panels simply discarded somewhere between here and Warwickshire for starters...!

[RJF_70]

Having been a Postie for 25 years+ it's easy to see how / why things go astray or damaged etc these days..for example if I post a card in a postbox to my nephew also in Coventry for example, it first is collected in Coventry from the postbox, then gets transferred and sorted then processed in Northampton, it then comes back to one of 2 offices in Coventry for either a Machine sort or Manual sort, then finally arrives at the Posties frame for delivery. I reckon this process alone the card would pass through at least 6 or 7 pairs of hands and possibly 2 machines. My point is in our instance we had a massive sorting office in Bishop Street (now rebuilt as Student Accommodation), Handling all our own mail and parcels, and outward mail too! this card in that office would have seen 2 pairs of hands or 1 machine sort, hence less chance of damage etc. I'm sure a lot of the parcel companies probably do the same with a lot of parcels etc being dropped for collection from shops etc, seeing so many people / processes handling it! So if it is damaged or lost then how can they possibly tell at what point it's been damaged or lost or by who?
It's so frustrating when anything arrives at your frame in a morning opened or occasionally empty, drives me mad.
Just thought I'd share this..
Rich..

[xvivalve]

Having been a Postie for 25 years+ it's easy to see how / why things go astray or damaged etc these days..for example if I post a card in a postbox to my nephew also in Coventry for example, it first is collected in Coventry from the postbox, then gets transferred and sorted then processed in Northampton, it then comes back to one of 2 offices in Coventry for either a Machine sort or Manual sort, then finally arrives at the Posties frame for delivery. I reckon this process alone the card would pass through at least 6 or 7 pairs of hands and possibly 2 machines. My point is in our instance we had a massive sorting office in Bishop Street (now rebuilt as Student Accommodation), Handling all our own mail and parcels, and outward mail too! this card in that office would have seen 2 pairs of hands or 1 machine sort, hence less chance of damage etc. I'm sure a lot of the parcel companies probably do the same with a lot of parcels etc being dropped for collection from shops etc, seeing so many people / processes handling it! So if it is damaged or lost then how can they possibly tell at what point it's been damaged or lost or by who?
It's so frustrating when anything arrives at your frame in a morning opened or occasionally empty, drives me mad.
Just thought I'd share this..
Rich..

That's why your cylinder went second class 'signed for' yesterday!

[RJF_70]

[Bumpa]

All delivery companies are only as good as their staff. I sold a vintage computer on ebay and sent it by DHL to Cornwall. It was extremely well packed in a stout box and liberally covered in "FRAGILE" notices. On a pouring wet day the driver found no-one at home so he or she threw it over a 6 foot high fence into the back garden and signed the electronic delivery note thing him (or her) self. The recipient said that because the land slopes sharply, it actually fell nearly 11 feet. Fortunately my packaging worked and it was unharmed and more or less dry when found.

I complained to DHL and they said they would have a word with the driver.

[dollyman]

Anything of any value, i would always use parcelforce for over 2 kilo's. Yes much more expensive but they will NOT leave a parcel without a signature They will also not leave it with a neighbour. If you have a post office nearby? They will drop it there for you to collect, but only on production of "id" even if you have card the driver left through the door. It is a pain in the a**e at times, but after what you guy's say, it is well worth it

Tony.